Privacy Policy

Introduction

Daily Tours Turkiye Travel Agency ("we", "us", or "Company") respects the privacy of our website visitors and customers. This Privacy Policy explains what personal data we collect, how we use it, how we protect it, and your rights.

Scope

This policy applies to personal data collected through our website (dailytoursturkiye.com), phone, email, and other communication channels. It has been prepared in compliance with both the Turkish Personal Data Protection Law No. 6698 (KVKK) and the EU General Data Protection Regulation (GDPR).

Data We Collect

We may collect the following categories of personal data:

• Identity Data: Name, surname, identification number, date of birth
• Contact Data: Email address, phone number, postal address
• Booking Data: Travel dates, destination preferences, number of travelers, special requests, booking history
• Financial Data: Payment card details (processed securely by the payment provider, not stored by us), billing information
• Technical Data: IP address, browser type and version, operating system, referral source, session duration
• Cookie Data: Language preferences, session cookies, analytics cookies (with consent)

How We Use Your Data

We use the personal data we collect for the following purposes:

• To process and manage your travel reservations (hotel, tour, car, yacht)
• To communicate with you regarding your reservations and provide customer support
• To fulfill our legal and regulatory obligations
• To improve our website and services
• To send promotional communications (only with your explicit consent)
• To ensure website security and prevent fraud

For detailed information about cookies, please see our Cookie Policy.

Data Sharing

We may share your personal data with the following parties:

• Service providers (hotels, tour operators, car rental and yacht charter companies) necessary for fulfilling your reservation
• Payment service providers for secure payment processing
• Analytics providers (such as Google Analytics) for website performance measurement (anonymized data)
• Authorized public institutions upon legal request

We do not sell your personal data to third parties.

Data Security

We implement the following technical and organizational measures to protect your personal data:

• SSL/TLS encryption for all data transmissions
• Secure password hashing (bcrypt)
• Database-level access controls
• Regular security audits
• Employee awareness training on data protection

International Data Transfers

Your personal data may be transferred outside Turkey for service delivery and technical infrastructure purposes. Such transfers are made in compliance with KVKK Article 9 and GDPR Chapter V, with appropriate safeguards in place.

Rights Under GDPR (For EU/EEA Residents)

If you are a resident of the EU or EEA, you have the following additional rights under the GDPR:

• Right of access to your personal data
• Right to rectification of inaccurate data
• Right to erasure (right to be forgotten)
• Right to restriction of processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent at any time
• Right to lodge a complaint with a supervisory authority

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review this page periodically.

Contact Us

For questions or requests regarding this Privacy Policy:

• Email: [[email protected]]
• Address: [Company address will be specified]